MacBook Virus Removal

Published on: October, 5th 2016 | Under: How To: Technology 101

Adware, hackers, and unwanted programs can be the cause of harmful viruses getting into your Apple Mac operating system. The reasons behind why these things happen can vary from attempting to generate web traffic, sales, ads and more. And sometimes, those free downloads do not explicitly state that other software will also be installed on your computer. Computer Troubleshooters is here to help you get rid of any annoying and dangerous viruses you may have on your MacBook!

How to know if you have a MacBook Virus:

  • Advertising banners can pop up on the websites you are visiting.
  • Various text on websites may turn into hyperlinks.
  • Browser popups can begin to appear and recommend false updates or other software.
  • Other unwanted adware programs may get installed without you knowing.

How To: MacBook Virus Removal

STEP 1: Remove Adware extensions from Safari, Google Chrome, and FirefoxMacBook Virus Removal


  1. From the Safari menu, select Preferences, then Extensions. Find any unknown plugin, then click on the Uninstall button.
  2. Next, select Preferences, then General and change the Default Search Engine to Google. Then, in the General tab, go to Home Page and change it to

Google Chrome

  1. Go to the Chrome’s main menu button and select Settings.
  2. Scroll to the bottom of the page and click on the Show Advanced Settings link.
  3. Scroll down to the Reset Browser Settings section and click on the Reset Browser Settings button.
  4. To complete the restoration process, click the Reset button.

Mozilla Firefox

  1. In the Firefox’s address bar type “about: support.” then click Enter.
  2. Click Reset Firefox in the top-right corner of the Troubleshooting Information page.
  3. To continue, click the Reset Firefox button in the new window that opens.
  4. Firefox will close down and will return to its default settings. When done, a window will list the information that was imported. Click Finish.

STEP 2: Eliminate Adware with Malwarebytes Anti-Malware for Mac

If you are still experiencing issues with the pop-up ads in Safari, Firefox or Chrome, run a scan with Malwarebytes Anti-Malware for Mac.

Malwarebytes Anti-Malware for Mac is a helpful tool intended to remove adware and browser hackers.

  1. First, download Malwarebytes Anti-Malware for Mac.
  2. Once it is downloaded, click the Scan button to start a system check-up.
  3. When the scan has completed, click Remove Selected Items to remove all the malware that Malwarebytes has detected.

Remember, you should always be cautious when installing new software. Always go for the custom installation and deselect anything that is not familiar, especially optional software that you do not want or need.

If you are still having issues with a MacBook virus, call or visit a Computer Troubleshooters location. Computer Troubleshooters wants to make sure that everyone is educated to identify and protect their equipment and networks against online threats.  We offer our clients the highest level of security possible to protect them against viruses, malware, spyware, and other malicious attacks. Let CT help you protect your family from becoming a victim. Contact your local Computer Troubleshooters today!

About Kim Weinberger

Kim Weinberger is the National Director of Business Development - Computer Services for Computer Troubleshooters Global. Kim has a long-standing relationship with Computer Troubleshooters that began when she and her husband bought a technology franchise in Fond du Lac, WI, in 2003. In addition to her role as a franchise owner and operator, Kim also served as a Regional Director for four years and then as an Assistant National Director for five years. In 2012, Kim became the Director of Operations for the Computer Troubleshooters Global franchise and the Geeks On Call franchise, which has since merged with Computer Troubleshooters. In 2016, Kim's role shifted to managing the growth and development of computer services for Computer Troubleshooters Global, as well as the CPR Cell Phone Repair franchise.