Every one of our customers are very important to us, and they are often very excited about us, too. We strive to provide the kind of service that you will want to rave about. We understand that you love your devices, and we care for them with that love in mind. Read what some of our customers have to say about us.
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Jeff did a fantastic job bringing my slowly dying computer back to life! I turned over my college laptop that had not been extensively used in almost two years due to how slow it was. When I say slow, it took well over a minute for it to boot up and then getting a program to open, much less run, took much longer. I had given up on the possibility of it ever working again. Jeff changed that for me in less than a week! My computer now turns on in 10 seconds or less and all of the programs open and function in a flash. Thank you for doing what I thought was impossible, Jeff!
I am a very busy business owner as many of you. I had relied on Jeff for my office IT needs for the past six years and I have been very happy with the level of service, speed and honesty when it comes to sharing the good and bad news around technology in my office.
Early on this year we switched our phone system to his company and it was a very smart move on my part. For example: My staff and I had a meeting to attend and I called Jeff and his team asking for help with a new message to greet my clients to let them know we were going to attend a staff training for few hours and he handled it for me remotely 20 minutes after my call. I was on my way to TN driving, when I realized I did not take care of it before I left. Honestly, I do not know how the phones work . I had a staff person handling this side of the business, but she got a new job few days before and I did not get the opportunity to learn it all. We have over 10 phone numbers running and it is very affordable for a small business owner. We handle over 1500 calls between incoming and outgoing on a monthly basis. We have not been down for more than 1 hour over the past 8 months due to a power related issue. It has been the perfect fit for my business size and I am sure there is plenty of room to growth.
Zayas-Visser Insurance Agency
Leonard Rand was very professional . He was very quick to trouble shoot and repair my computer. This was the second time I interfaced with Leonard and his response was outstanding.I will use his services again as required.
The Computer Troubleshooters team are the utmost professionals. Lenny took the time to understand our business needs to ensure the appropriate services and products were provided. The result is a system specific to the demands of our industry and employees. Lenny was able to create an infrastructure that works without confusion about the new and improved system on the part of the user. Most importantly, everything works as it should and issues are resolved in real time without interruption to the functionality of our business. The sincerest of thanks to Lenny and Computer Troubleshooters!
As a new provider who has recently relocated from Atlanta, GA to the Huntsville, AL area to open my new medical practice, I was delighted to connect with Computer Troubleshooters through a business referral from a friend. From day one, I immediately discerned the professionalism, wealth of knowledge, dedication, and honesty manifested in the service rendered that I strongly appreciated and eagerly embraced. This asset is refreshing in today's business world where these qualities are rare and sometimes absent. Also, the genuine concern about ensuring that their services would meet my business needs upfront before moving forward, was awesome.I would absolutely recommend their services to anyone, trusting that they will not be disappointed.Lilith Whyte, M.D.
To whom It May Concern,
This letter of recommendation was easy to write. Computer Troubleshooters not only troubleshoots computers, but is a full service Network Management company. They manage the entire network here at Huntsville Cardiovascular Clinic including Internet (wired and wireless), servers, user work stations, tablets and printers. They are always there for us either in person, remotely or by phone for simple questions. They also go the extra mile by supporting us with special technology projects. Their Managed Services Division has our systems running at peak performance with little to no down time. Because of Managed Services, they are aware of and often resolve issues before we even know they exist including outside of office hours.
I wholeheartedly recommend Computer Troubleshooters of Huntsville to be your choice for peace of mind for your network and computers!
Huntsville Cardiovascular Clinic, P.C.
I have nothing but good things to say about Computer Troubleshooters. They always come when we need them. We have a growing practice and sometimes it is hard to keep up with everything. Computer Troubleshoots has never failed us. Great job guys! Keep up the good work!
Jeff and his staff have handled the computing needs of our various entities for several years. Always very responsive and helpful.
The support they have provided us as we grow has been excellent. Operational cost is a huge factor for us as a small business. Their team affords us top notch, cost effective services support.
We are able to establish a plan to help slow running machines get back to peak performance, while making sure your devices are protected and backed up.
Our technicians are experienced in providing diagnostics services and are able to identify the root of the problem on desktops, laptops, and network systems.