CT Chesapeake - Customer Reviews

757-635-5883



Every one of our customers are very important to us, and they are often very excited about us, too. We strive to provide the kind of service that you will want to rave about. We understand that you love your devices, and we care for them with that love in mind. Read what some of our customers have to say about us.

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Average rating:  
 9 reviews
by Madeline P. on CT Chesapeake
The Best!

Whenever I call for help, I get the greatest response; quick and efficient and always make me feel like I did nothing wrong(when most of the time I have!) Always polite; go beyond anything I ever expected. I definitely would and do recommend this company. The best!

by Karen O. on CT Chesapeake

Tecnician Daquan Francis very prompt. Very knowledgeable and pleasant to work with.

by Patricia G. on CT Chesapeake
Great Service

Paul , thank -you so very much for taking so much of your time tohelp me get things straight. Had you not been here, I feel that thethings that were done would not have been done.The cox man found out quickly that you knew what you were doing . I couldn't help but smile to myself! Not that he would have tried to do a lousy job, buthe knew he could not pull the wool over your eyes. It's wonderful and so much of a stress reducer to have the computer up and runningwonderfully, and to know I don't have to call Billy every day, althoughhe was such a sweet heart . Amazing how the new computer was ordered just a day or two before it crashed . Was that not perfect timing ? Your business is so wonderful because you are such a special person ,Paul . I really don't know too many people that would be so willing to help me get things straight, and to make me feel that it was alright that things could be worked out. I get very nervous when I feel that I'm taking up too much of a person's time, or in these days of health problems that I can't get things quickly anymore. Hard to believe that in my school days and college, I was a straight A student . Age and stress can sure change things! Anyway ,thanks again for your kindness, and patience, and generosity in helping me. I feel very indebted!Sending you and the guys much Aloha ! Pat

by Phillip H. on CT Chesapeake
Excellent

Paul was very knowledgeable . He explained my computer problems, and recommended alternative solutions in terms that I could understand. He used his expertise in a most professional manner.

by David A. on CT Chesapeake

Just moments ago I received a response visit in my home from Michael Cochlin of COMPUTER TROUBLESHOOTERS. This was the second time he has been assigned to my request for in-home service. Although I do not know what is your current personal relationship with that outfit, I must tell you my estimation of the company.Your name and contact information remains in my address book because of the outstanding reputation which you established with me when, in 2012 (I think it was), that my need for help from GEEKS ON CALL was answered by you. Your response produced a newer DELL laptop to replace my old and failing one. That new one is still serving me faithfully. Your personal and professional superiority has left me with no need and no desire to seek in-home service from any other company or any other person. I am a loyal customer.I have replaced printers twice since your initial involvement. Today, Michael advised me to do that again. I will enjoy the equipment upgrade very much because of my history with you and the continuing connection with COMPUTER TROUBLESHOOTERS.One other technician, Billy Chesebro, came at my call in the spring of 2014. He exhibited the same fine quality as the others of you have consistently displayed.In short, I am very pleased with this company to which you introduced me. You deserve strong commendation for a job well done which is now extending past my direct contact with you. I thank you for your positive contribution to this area of my life.And my prayer for you today is that your life and the things that matter to you are giving you a well deserved sense of pleasure and fulfillment.

by Heather on CT Chesapeake

Thanks again for coming by my house on Friday evening and getting a new router installed and running. It was very kind and gracious of you to work into the evening on my behalf. If you ever need a client testimonial about the quality or your services, or your strong customer service orientation, I am your woman.
I had to work partly through the weekend on Saturday and Sunday, accessing the internet, my office shared filed drive, and the on-line accounting program in which I log and track my daily time. Everything is working smoothly, and my connectivity is really speeded up. I am enormously grateful.
Thank you. Have a beautiful day and week.
Warm regards,
Heather

by Lonnie J. on CT Chesapeake
Great Job

The technician did a superb job for me today!

by James W. on CT Chesapeake
Great

Will highly recommend your services. Thank you

by Madeline Parker on CT Chesapeake
Excellent

I have used Computer Troubleshooters for a few years now and am always pleased with their work, friendliness, and the way each one respects my home and my concerns.