CT Chesapeake - About Us


Learn more about Computer Troubleshooters Chesapeake

Computer Troubleshooters Chesapeake is a locally owned and operated technology solutions business that works to provide outstanding value to their clients by providing exceptional products and services that are tailored to fit individual client needs and budget, while still delivering the highest standards in technology.

Meet Our Technology Experts and Support Staff

Paul Phelps
Franchise Owner/Marketing

Paul Phelps has been a local franchise owner since Feb 2003. He served in the Navy for 24 years, and is very active in the Fleet Reserve Association (FRA). Always honest and dependable. With his team of knowledgeable technicians and support staff, they are ready to meet all of your Information Technology (IT), needs to keep your business, home office or residence, up and running.

Billy Chesebro
Lead Remote Technician

Billy Chesebro has over 18 years of experience in the Information Technology field, and he uses that experience to support our Managed Service Customers. His knowledge of hardware and software drive our team. Whether it’s a small issue or a big problem, our team will be able to handle all of your technology needs.

Margaret Phelps
Bookkeeping/Human Resources

Margaret Phelps joined the Team in 2004 as the Office Manager. The behind the scenes support. She is also a member of the Ladies Auxiliary of the Fleet Reserve Association in Chesapeake.

Sarah Gregoire

Sarah Gregoire has over 13 years experience in the IT industry and over 20 years in customer service. Her mission is to make computing an easier process for you. Whether that’s through making your computer run better or educating you on how to properly execute the tasks you want to do.

Stephen McCallister
Field Technician

Stephen McCallister has been working on computers since he was 15 years old. Previously a contractor for a large cable company in Hampton Roads for 8 years, he has vast knowledge of wiring and networking.

Clay Thomas
Field Technician

Clay Thomas has been in the IT field for 12 years. His specialties are small business networks and structured cabling. He takes his time with the customer to make sure they understand what is happening with their computer, or server, every step of the way.