Things to Look for When Hiring a Small Business Computer Support Company

Published on: August, 18th 2011 | Under: Computer Repair


There’s nothing worse for a small business owner than having an employee request small business computer support and not being able to assist him or her. What is the best way around this? Hiring a small business computer support company.

Service planBut what exactly does hiring a small business computer support company mean? For one thing, it means consistency. It means answers when you need them the most and it means getting the most for your money.

Things to Look for When Hiring a Small Business Computer Support Company:

  • 1. Reputation: The most important thing to consider when hiring a small business computer suppor company is the company’s reputation. Things to ask yourself are: Who are their previous clients? Did this clients leave satisfied? Why or why not? How long has this company been in business and have the committed any great advancements or noticeable contributions to the computer support business?
  • 2. Services: This one is the most obvious. Does the small business computer support company have all the services required in order to complete your needs? You want to ensure that you’re hiring a small business computer support company that means all your current (and anticipated) needs, so you don’t have to switch to a new company if and when a complex need arises.
  • 3. Price: Of course, you want to pick a small business computer support company that is within your company’s price range. Look at what they offer. Feel free to comparison shop. Like any other major purchase you will make in your life, you want to make sure you’re getting the biggest bang for your buck.

Have any questions about what else to look for when hiring a small business computer support company? Contact Computer Troubleshooters today!


About Kim Weinberger

Kim Weinberger is the National Director of Business Development - Computer Services for Computer Troubleshooters Global. Kim has a long-standing relationship with Computer Troubleshooters that began when she and her husband bought a technology franchise in Fond du Lac, WI, in 2003. In addition to her role as a franchise owner and operator, Kim also served as a Regional Director for four years and then as an Assistant National Director for five years. In 2012, Kim became the Director of Operations for the Computer Troubleshooters Global franchise and the Geeks On Call franchise, which has since merged with Computer Troubleshooters. In 2016, Kim's role shifted to managing the growth and development of computer services for Computer Troubleshooters Global, as well as the CPR Cell Phone Repair franchise.