Outsourcing Your IT Services

Published on: July, 16th 2013 | Under: Global Newsletter, How To: Technology 101, Industry News: This Week in IT, Managed Services

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The term “IT outsourcing” is generally defined as the use of a third-party service provider to deliver IT- enabled business processes. Outsourced IT support services typically involves sub-contracting responsibility for some of the following processes: application and software development; data storage via cloud services; web development and hosting; application support and management; database development and management; security; telecommunications; social media management; technical support and help desk services. Outsourced IT support enables both large corporations and small businesses to benefit from experienced IT guidance; remain up to date on technology; and have access to knowledgeable best practices. It’s simply not possible for a business owner to be an expert at everything. It’s a smart strategy to know when to hire an expert for certain functions that will enable you to keep your focus on moving your business forward.

Did You Know Utilizing Outsourced IT Support Can Benefit Your Business?

outsourceA business owner can contract for outsourced IT support services with a provider in the neighborhood, across town or on the other side of the country. Some IT service providers even come to the client’s site. Computer Troubleshooters already offers this type of skilled IT service to many of our clients. Whatever the particulars of the chosen outsourced IT arrangement might be, the practice is increasingly popular because there are many advantages to this service. Here’s a list of the top four benefits you can take advantage of by outsourcing your IT support services:

  • Benefit 1: Control costs by eliminating full time staff to manage IT functions. By outsourcing IT support responsibilities, you pay only for the specific tasks you need accomplished. You can also control your initial capital outlay for IT infrastructure which can be especially costly for a new business. At any stage of the game, the money you save on IT infrastructure can be invested into creating various income streams or directed towards operations that generate revenue.
  • Benefit 2: Expertise and efficiency is immediately available by outsourcing your IT functions. IT service providers have a wide range of technical expertise and are focused on delivering efficient strategies and outcomes to their clients. As a business owner, you won’t need to worry about a full-time employee being trained, skilled and experienced for each new IT project. Simply call your IT service provider and a skilled professional is available to help.
  • Benefit 3: Stay competitive even if you don’t have a big budget for IT expenses. Large companies may have in-house tech professionals and cutting-edge technology, but smaller businesses generally don’t have the financial resources to support these services. Through economies of scale, outsourced IT support services provide access to the technology and professional expertise that you need for your business to stay competitive. By outsourcing your IT support services, a small business can function like a big business. This competitive edge will impress your clients.
  • Benefit 4: Focus on your business by not wasting time worrying about IT headaches. Business owners can save both time and money by working with a skilled IT service provider who is an expert in the field. By outsourcing IT responsibilities, you can streamline business practices and focus on your core responsibility – running your business.

Stay Ahead of the Competition with Outsourced IT Services

competitiveIn today’s economy, the business world has become increasingly competitive. Business owners need to carefully manage every aspect of their business to stay a step ahead of their competitors. If trying to manage IT issues is distracting you from the core issues of your business, it’s probably time to consider an alternative. Outsourced IT support services are an affordable and efficient alternative to wasting your time on IT headaches. Computer Troubleshooters can provide professional IT services to your business as needed, with no need to hire full time employees. Let the experts at Computer Troubleshooters work with you to assess your IT needs and develop a customized plan for your business. Computer Troubleshooters can manage your IT services and you can manage your business. Give your local Computer Troubleshooters office a call and one of our computer professionals will be happy to help you.


About Kim Weinberger

Kim Weinberger is the National Director of Business Development – Computer Services for Computer Troubleshooters Global. Kim has a long-standing relationship with Computer Troubleshooters that began when she and her husband bought a technology franchise in Fond du Lac, WI, in 2003. In addition to her role as a franchise owner and operator, Kim also served as a Regional Director for four years and then as an Assistant National Director for five years. In 2012, Kim became the Director of Operations for the Computer Troubleshooters Global franchise and the Geeks On Call franchise, which has since merged with Computer Troubleshooters. In 2016, Kim’s role shifted to managing the growth and development of computer services for Computer Troubleshooters Global, as well as the CPR Cell Phone Repair franchise.