Press Releases

Computer Troubleshooters Management Changes

Computer Troubleshooters Chief Executive Officer Chip Reaves announced his resignation earlier this month. After 13 years at CT, the top tech support franchise worldwide, Reaves will turn his focus to a new project, Bigger Brains.

Reaves’ official last day with Computer Troubleshooters will be March 2; however, he’ll continue to serve as a consultant for several months. He’ll also stay involved with the local franchise, Computer Troubleshooters of Anderson (South Carolina), which he runs with his wife and several partners.

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Computer Troubleshooters Scores High on Franchisee Satisfaction

Franchise Business Review Posts Recent Survey Findings Online

DECATUR, GA—Computer Troubleshooters franchisees are generally happy business owners, according to a recent survey conducted by Franchise Business Review, an independent market research firm based in Portsmouth, NH.

The survey asked franchisees questions related to training and support, system communication, franchisor/franchisee relations, financial opportunity, business lifestyle, and overall satisfaction with their business. Seventy-two percent (122) of Computer Troubleshooters‘ franchisees participated in the Franchise Business Review satisfaction survey. The full results of Computer Troubleshooters’ survey are available at

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Franchise Business Review Ranks Computer Troubleshooters Tops In Technology

Franchise Business Review awards Computer Troubleshooters “Best in Category – Technology Franchises”….more….

CT now SBA approved

Computer Troubleshooters is proud to announce that we have been included in the SBA’s Franchise Registry at  The Franchise Registry allows for streamlined review process for SBA-backed loans, and combined with our new partnership with Wells Fargo is expected to improve the ability of CT franchise candidates to secure financing more quickly and easily than ever before.

CT in Romanian Media

Several Romanian newspapers and websites have quoted CT lately. We are by far the largest computer service network in Romania, with 14 locations serving most of the population. Here are some of the recent media reports:

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CT Australia helps launch PowerBuy

Powerbuy, a service for small business owners in Australia launched this week with Computer Troubleshooters, Dell, Lexmark, and other notable IT companies as their launch partners. Powerbuy negotiates group discounts with vendors on behalf of their small business members, and provides those discounts back to the customer via a cash back service.

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CT partners with Anti-Malware firm

Computer Troubleshooters has partnered with SuperAntiSpyware, an industry-leading provider of anti-spyware & anti-virus tools.  Effective May 1 all Computer Troubleshooters around the world will have access to SuperAntiSpyware, technician-edition, as part of their CT toolkit.

For the full press release, click here

CT Canada featured in national news

Chris Aconley, national director of Computer Troubleshooters Canada, was interviewed for an article about the Conficker worm, which was broadcast on national television throughout Canada on March 31.  A link to the segment can be found here:

More Romanian Publicity

Computer Troubleshooters Romania continues to be featured in local press.

Computer Troubleshooters Romania is on a roll, with more publicity about our franchise network in Romania.  Read all about it on their news page (in Romanian):

CT ad in Entrepreneur

CT featured in full-page advertorial in Entrepreneur magazine.

December’s Entrepreneur magazine features a full-page advertorial from Computer Troubleshooters.  In the ad a small business in Georgia is interviewed about how Computer Troubleshooter’s B.E.S.T. managed services plan benefits their business, including improving their productivity, reducing their expenses, and facilitating an expansion of their operations.