CT of Carmel - Customer Reviews

317-867-0900



Every one of our customers are very important to us, and they are often very excited about us, too. We strive to provide the kind of service that you will want to rave about. We understand that you love your devices, and we care for them with that love in mind. Read what  some of our customers have to say about us through our Angie’s list reviews (we have over 100 reviews online):

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Average rating:  
 0 reviews

Review Date:April 21, 2014

Member: BC
CARMEL, IN 46032
Work Completed Date: March 07, 2014
Hire Again: Yes
Approximate Cost: $3,700.00
Description Of Work:
I was switching from PC to Mac (my choice). I went to the big box stores but wasn’t sure I would get the backup I may need for my “learning curve”. I am older and need someone I can call when I get stuck. They built and ordered the MacBook Pro to my needs as well as adding a large screen monitor for my desk when home. They came to my house and set everything up for me and explained the basics. I call if I need help – they have been great.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism

Review Date: October 10, 2014

Member: RC CARMEL, IN 46032
Work Completed Date: October 10, 2014
Hire Again: Yes
Approximate Cost: $169.00
Description Of Work: When my computer would no longer boot up, Computer Troubleshooters of Carmel fixed it so that it would boot up, and they verified that my files were intact.
Member Comments: My computer would not boot up.  Computer Troubleshooters of Carmel had a $55 diagnostic fee that could be applies to any repairs if I chose to have them fix the problem.  They promised a diagnosis in 24-48 hours, but I was pleased to see that they sent me an email 3 hours later with a diagnosis (corrupted Windows 8.1 installation) and a recommended solution (reinstall Windows 8.1).  The email said I could authorize the work simply by replying to it, and I did.  When I called at 11 AM the next morning, the computer was done.  (My only concern was that they didn’t call or email me first.)  They started the computer and let me inspect it.  All my files were still there!  They also asked if I wanted them to install a backup utility.  When I told them I did backups by dragging files to an external hard drive, they told me that Windows has its own backup utility and that I might want to consider using that instead.  Also, I was able to use an Angie’s List Coupon that offered a 15% discount for first-time customers.  So, my $199 repair bill was actually only $169. Overall, I was very satisfied with the quality and timeliness of the work.  The price appeared to be the going rate for that kind of repair.  I would recommend Computer Troubleshooters of Carmel to others.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism

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